Reference

How g998b Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, fund it via JazzCash, Easypaisa or Raast, and use the platform — and what we do with it.

Account data protectedJazzCash & Easypaisa wallet privacyRaast transfer data securedYour right to request deletionPakistan-context data handling
g998b How g998b Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your personal data, want to correct something on your account, or need to ask about a JazzCash or Easypaisa transaction record we hold, our support team handles privacy requests directly. Send your request through one of the channels below and include your registered mobile number or account email so we can locate your record promptly.

Email Privacy Request Send a written data request to our support email. Include your registered account email or JazzCash number so we can locate your file without delay.
Live Chat on Site Open the chat widget on any page while logged in. Our team can confirm what data we hold and walk you through a deletion or correction request in real time.
Account Settings Page Some data — like your registered mobile number and linked Easypaisa or Raast detail — can be reviewed directly inside your account profile under Settings.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We keep your personal and payment data under access controls that limit which internal teams can view it. Account passwords are stored in hashed form — we cannot read them. Payment credentials from JazzCash, Easypaisa or Raast are never logged in plain text on our servers. Data retention follows a defined schedule: transaction records are kept for the period required under applicable law, then deleted. We review this policy periodically and notify active account holders of material changes via the registered email on file.

Hashed Password Storage Your account password is stored as a one-way hash. No member of our team can read it. Reset flows use a one-time code sent to your registered mobile number.
Payment Data Isolation JazzCash, Easypaisa and Raast transaction references are held in a separate, access-restricted environment. Front-line support sees only masked identifiers, not full wallet numbers.
Cookie Control Session cookies track your in-platform navigation to keep your lobby state. They do not capture payment credentials. You can clear them from your browser at any time without affecting your account.
Retention and Deletion Schedule We hold personal data only as long as your account is active or as required by applicable law in Pakistan. Once that period passes, data is deleted from live systems on a rolling schedule.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in Pakistan about how their data is used, stored and protected on the platform.

We collect your name, email address, registered mobile number and any wallet identifier you add — such as your JazzCash or Easypaisa number. We use this only to verify your identity and process transactions.

Yes. Send a deletion request via live chat or email with your registered account detail. We process requests within the timeframe required by applicable law, subject to any retention obligations.

No. Your wallet details are held in an access-restricted environment and are used only to process your own deposits and withdrawals. We do not sell or share this data with outside parties.

Cookies track your session and lobby navigation state. They do not store payment credentials or passwords. You can delete them from your browser without losing your account access.

Transaction records — including Raast, JazzCash and Easypaisa deposits — are retained for the period required under applicable law in Pakistan and then removed from live systems.

If we make a material change, we notify active account holders via the email address registered on the account. We also update the version date on this page so you always know you are reading the current version.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.