What Data We Collect and Why We Hold It
When you register an account, we collect your name, contact details, and the wallet identifiers you submit — including your JazzCash mobile number, Easypaisa account reference or Raast-linked bank detail. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.
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We do not sell your personal data to third parties. Payment data from JazzCash or Easypaisa transactions is held only as long as needed for transaction records and dispute resolution. If you contact our support team, we retain that exchange to improve our response quality. Cookies
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on the platform track session behaviour — not payment credentials. You can request a copy of all data we hold on your account by writing to our data contact address. Where local law in Pakistan requires us to retain records for a set period, we follow
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that requirement. We do not transfer your data outside of the jurisdictions permitted under applicable law. This policy applies to access where local law permits and covers all active account holders.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.