Reference

Terms and Conditions That Govern Your g998b Account

Before you open an account or fund your wallet using JazzCash, Easypaisa or Raast, these Terms and Conditions set out what we expect from you and what you can expect from us.

Account eligibility rulesJazzCash, Easypaisa, Raast deposit termsWithdrawal and verification conditionsAccount suspension policyGoverning law and jurisdiction
g998b Terms and Conditions That Govern Your g998b Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe a decision affecting your account has been applied incorrectly, you can reach our support team through the channels below. When you contact us about a terms-related query, please include your registered account ID and the payment method you used — JazzCash, Easypaisa or Raast — so we can locate your transaction record without delay.

Team online

Live Chat

Start a live chat session from your account dashboard. Quote your account ID and the specific clause or transaction you want us to review under these terms.

Email Support

Send a written query to our support address. Include your wallet type — JazzCash, Easypaisa or Raast — and a clear description of the terms issue you are raising.

Account Help Centre

The Help Centre inside your account lists common terms queries, wallet verification steps and account-suspension appeal paths, all without needing to contact an agent first.

HOW WE HANDLE COMPLIANCE

Account Security and Data Practices Under These Terms

These terms are not just legal text — they describe how we actually operate your account day to day. Knowing your rights and our obligations makes the account relationship clearer for both sides.

Data Retention

We retain account and transaction data for as long as required under applicable law and our internal compliance policies. You can request a summary of the data we hold by contacting support.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. If you believe your credentials have been compromised, contact us immediately to freeze account activity.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To update your registered details — mobile number, linked JazzCash or Easypaisa wallet, or email address — submit a verified request through live chat or email with supporting identity confirmation.

Frequently Asked Questions About These Terms

These are the questions we get most often about our Terms and Conditions. If your question is not covered here, reach out through live chat with your account ID ready.

Yes. All deposits — whether through JazzCash, Easypaisa or Raast — are subject to these terms. Wallet provider limits may also apply on top of our account-level rules.

We may suspend or close your account and withhold pending withdrawals pending an investigation. You will be notified by email or through your account dashboard with a reason.

Yes. Contact support via live chat or email and request an account data summary. We will respond within the timeframe required by applicable law.

We publish updates to these terms on this page. Where a change materially affects your account, we aim to notify you via your registered email address before the change takes effect.

Access depends on local law and the region from which you connect. We cannot confirm eligibility on your behalf — you are responsible for checking whether access is permitted where you are.

Submit an appeal through live chat or email, quoting your account ID and the specific decision. Include your payment method — JazzCash, Easypaisa or Raast — so we can trace the relevant transaction record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.